SHIPPING AND RETURNS

Here at Her Rhythm we strive to produce perfect products though we are only human and there may be small imperfections as features of a lovingly handmade product.

Due to variance in monitor/screen settings, some colours may appear slightly different to what they are in person.

Custom Orders will be made and shipped in 4 - 6 weeks, I strive to get them out asap though this time just covers me in case I get sick or my machine breaks etc.

SHIPPPING:

All orders within Australia are shipped at a flat rate of $9 or $12 express

 

International orders are calculated by weight and will be totalled at checkout.

Please contact me if you would like more information.

 

This is untracked shipping. If you wish to add tracking please contact us to arrange.

 

All orders are shipped in a recycled, eco-friendly and sturdy envelope.

 

If you live locally, I am more than happy to arrange a pick up, please contact us to organise.

 

 

RETURNS: 

Due to the nature of these items we cannot accept returns once used due to health and safety reasons.

 

Should you have any issues with your order please contact us immediately so we can resolve it as soon as possible.

 

Her Rhythm is not required to offer a refund or replacement if you change your mind. Some items may be eligible for exchange/store credit only within a 30 day period from date of original purchase and subject to the items being unwashed and unused and in original condition.

 

All returns will be at the expense of the customer unless the issue with the items is regarding faulty parts or workmanship, in this case Her Rhythm will reimburse the shipping costs and repair/replace the items and return them.

 

In the unfortunate case of any items being lost or stolen Her Rhythm is not responsible for them once the order has been shipped.

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Based in the Sunshine Coast Hinterland, QLD Australia

Email: anneli@herrhythm.com

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